Where the list lives today
- Paper
- Notes app
- A separate booking platform
- The host's memory
Restaurant waitlist and queue system, built in Amman
Your restaurant has a queue. It shouldn't have chaos.
ThreeQ puts bookings, walk-ins and waiting guests into one simple digital queue, so your team runs the door smoothly and your guests can wait from anywhere.
- No hardware
- No setup headaches
- Works in your browser
- First month free
- Bookings + walk-ins, together
- One location or many
Trusted by restaurants and hospitality venues
- Guests managed
- [Guests managed]
- Locations using ThreeQ
- [Locations]
- Average wait-time improvement
- [Wait-time change]
- No-show reduction
- [No-show change]
Friday, 8:00 PM
The busiest hour shouldn't be the messiest hour.
When the restaurant gets busy, managing the door becomes a job of its own. ThreeQ gives your team one live list and gives every guest visibility into their wait.
What it costs you at the door
- Guests crowd the entrance and ask your host for updates all night.
- Some guests leave because nobody can tell them how long they will wait.
- Bookings and walk-ins run as two separate lists that don't talk to each other.
- Guests who booked and never came still held a table.
Questions that are hard to answer on Monday
- What was our average wait last Friday?
- What time does the queue actually start?
- How many people gave up and left?
- Which hours are the busiest?
- How many bookings didn't show?
How it works
From waiting to seated in three steps.
-
01
Guest joins
Guests join through your restaurant's link or app and choose party size and seating preference.
-
02
Your team manages the queue
Your host sees every booking, walk-in and waiting guest from one screen.
-
03
ThreeQ brings them back
Call the guest when the table is ready. ThreeQ automatically sends them a notification and SMS.
That's it.
You add your seating areas and share your link. Your hosts open the board in a browser and start calling guests.
What your guests see
Let guests wait anywhere but your entrance.
Guests can grab a coffee, walk around, shop nearby or simply stay in their car. Their place stays with them on their phone.
Before they come, they can see whether you are open, whether there is a queue, or whether you are closed.
- Open
- Queue
- Closed
- Live queue position
- Remote check-in
- SMS notification
- No app required when using a link
- Free for guests
What your host sees
Your entire door operation. One screen.
No spreadsheets. No paper lists. No switching between systems. Your host sees exactly who is waiting and what needs to happen next.
In the venue
Sarah
Ahmed
RamiBooked 20:30
On the way
NourCalled
Finished
FarisSeated
This board works. Press Call Guest, then Seat Guest, or add a walk-in.
Call Guest
Sends the guest a notification and an SMS, and moves them to On the way.
Seat Guest
Takes them off the waiting list, and the next party moves up on every guest's phone.
Add walk-in
Puts a guest who didn't join online into the same queue as everyone else.
Bookings + walk-ins, together
Bookings and walk-ins finally speak the same language.
Reservations automatically join the operational queue before their booking time. Walk-ins and digital guests appear alongside them, giving your team one live list instead of competing systems.
One queue. One screen. No confusion.
Walk-ins
No phone? No problem.
A guest walks in without joining online? Your host simply adds them. They immediately become part of the same queue as everyone else.
Nobody at your door has to download anything to get a place in line.
Who it helps
Better for your guests. Easier for your team. Smarter for your business.
For your guests
- Join remotely
- See queue progress
- Wait anywhere
- Get notified automatically
- Know how long the wait is
For your team
- One queue
- Fewer "How much longer?" questions
- Two buttons: call and seat
- Walk-ins and bookings together
- No extra hardware
For management
- Wait-time analytics
- Peak-hour visibility
- No-show tracking
- Guest flow data
- One location or many
No hardware required
If you have a browser, you already have the hardware.
ThreeQ runs from a browser on the devices your restaurant already uses. No special terminals. No expensive installation. No new equipment behind the host stand.
Open ThreeQ. Start managing the queue.
- Tablet
- Laptop
- Desktop
- Browser
Reports
Know your rush before it becomes a rush.
ThreeQ turns your front door into useful operational data. See when demand peaks, how long guests actually wait and where no-shows happen.
- Average Wait
- 18 min
- Peak Hour
- 8:00 PM
- No-Shows
- 7%
- Guests Served
- 248
Managers use these numbers to plan
- Staffing
- Table planning
- Scheduling
- Guest expectations
- Operating decisions
Before and after
Same restaurant. Better flow.
Without ThreeQ
- Crowded doorway
- Paper list
- Guests asking for updates
- Disconnected booking system
- No wait-time data
- Manual communication
With ThreeQ
- Digital queue
- Guests wait remotely
- Live queue position
- Automatic notifications
- Unified bookings + walk-ins
- Operational analytics
Where it fits
Made for venues where guests wait.
Busy Restaurants
Handle peak-hour queues without crowding the entrance.
Restaurant Groups
Create a consistent waiting experience across locations.
Cafés & Casual Dining
Manage high-turnover periods with a simple host workflow.
Premium Dining
Give guests a more polished arrival and waiting experience.
Entertainment & Hospitality Venues
Manage guests waiting for access, seating or service.
-
Another kind of venue
Tell us how guests wait at your door and we'll show you how ThreeQ fits.
Pricing for restaurants in Jordan
Simple pricing. Per restaurant.
One annual subscription for each branch.
ThreeQ
Annual subscription · Per branch
Contact us for pricing
- Full digital queue
- Guest queue link
- Restaurant dashboard
- Bookings added to the queue
- Walk-in management
- Guest notifications
- SMS alerts
- Queue analytics
- No hardware required
- Guests use ThreeQ free
No hardware to purchase.
First month free
Try it during a real busy night.
Your first month is free. Put ThreeQ at the door, let your hosts use it and see how your guests respond before deciding whether it belongs in your restaurant.
- First month free
- No hardware to buy
FAQ
Questions owners ask before they start.
Still unsure about something? and ask us directly.
Do guests need to download an app?
No. Guests can join from your restaurant's link in their phone browser. Guests who already use the ThreeQ app can join from there.
Do I need to buy hardware?
No. ThreeQ runs in a browser on a tablet, laptop or computer you already have at the host stand.
Is ThreeQ available across Jordan?
Yes. ThreeQ is built in Amman and works for restaurants and cafés anywhere in Jordan, in Arabic and English. Guest text messages go through a licensed Jordanian SMS gateway.
What happens with walk-in guests?
Your host adds them on the board and they join the same queue as everyone else.
What happens to existing bookings?
Bookings join the live queue automatically 15 minutes before their time, or at the time your manager sets, so your host manages bookings and walk-ins on one list. Bookings you take by phone can be entered in ThreeQ and follow the same rule.
Can guests reserve a table in advance?
Yes. Guests reserve a table in the ThreeQ app, and a reservation you take by phone can be entered by your host. Every reservation joins the live queue 15 minutes before its time, or at the time your manager sets.
How do guests know their table is ready?
When your host presses Call Guest, ThreeQ sends the guest a notification and a text message.
Can guests see their place in line?
Yes. Guests see their live position on their phone from the moment they join.
Does the guest pay anything?
No. ThreeQ is free for guests.
How does restaurant pricing work?
Restaurants pay an annual subscription for each branch, and there is no hardware to buy.
Can we use ThreeQ at multiple branches?
Yes. Each branch has its own subscription and its own queue, so you can start with one location and add the rest when you are ready.
Is the first month really free?
Yes. Your first month is free, so you can run ThreeQ through real busy nights before you decide.
The next guest in line shouldn't have to stand in line.
Give your guests a better wait and give your team a better way to run the door.
No hardware. First month free.